This was the best eye care experience I've had. Eye Pieces Plano has a highly effective team that exemplifies courteous informative care. From the moment I walked in the door I was assisted by all available staff. Christina performed the routine exams. She's knowledgeable and courteous, and explained the purpose of each measurement as we went. Dr. Gonzalez adjusted my prescription and explained how every measurement affected my care. He explained to me what we were doing and why we were doing it. He's kind and obviously dedicated to helping people. I'm admittedly lost when it comes to fashion, but Melissa helped find the right frames for me. She's bubbly and fun, and she provided valuable feedback on which glasses looked best. She has a clear concern for making the customer feel confident and satisfied with their choice. She also explained what each frame add-on did and how it would help my vision. I left my appointment altogether impressed by the experience. I'm very much looking forward to my new glasses, and I plan to return here for my next exam!